The customer types, the agent asks what the technician needs to know, and the request reaches your office with its number.
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With what it knows about your company: hours, service areas and services. If it doesn’t know, it says so and offers to open a request.
Do you do boiler inspections on Saturdays?Termaris assistantYes, Saturdays from 9 a.m. to 2 p.m. If you’d like, I can open a request and they’ll call you to set a time.With buttons to choose from, a photo of the rating plate and a summary the customer confirms before sending it.
With the request number and their phone number, it gives the real status, any time.
Customers can ask for someone from the office to call them at any time. After hours, the chat lets them know and the request stays open.
Call the office+34 900 000 000 · Mon–Fri 8 a.m.–5 p.m.I’ve let the office know. They’ll call you as soon as they can.Your color, your logo and your wording. It goes in with one line of code and also opens from your own buttons.
PhoneAnswers the call and opens the request, nights included.
WhatsAppAnswers on your business WhatsApp and alerts whoever is on call.
EmailReads your service inbox, in Gmail or Outlook, and replies from it.Yes. It goes in with one line of code on any website that allows it, and it also works on sites with strict security policies.
Yes. Every conversation opens with a notice that it’s an AI assistant, along with your company’s privacy line.
On Amazon Web Services servers in the European Union (Ireland). The chat adds no cookies or analytics to your website.
Yes. A button or link on your website opens it right where it should: a breakdown, a quote or a question. So can a link in an email or the QR code on a van.
