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Phone

Every call answered, nights included

The assistant picks up the phone, asks what the technician needs to know, and the service request reaches your office with its number.

Book a demoHear the voices

Hear how it answers

HugoSpanish · warm

Our team has worked at

  • EY
  • PwC
  • Accenture
  • Dentsu
  • Cobee

Picks up every call, nights included

After hours, it says the office is closed, takes the request and leaves it open, so everything is waiting for you in the morning.

Call · 10:04 p.m.No heat in building 3Request openedCall · 11:41 p.m.Leak in the boiler roomRequest openedCall · 7:15 a.m.The boiler shows E-133Request opened

Recognizes who’s calling

It looks up their number in your ERP. If it isn’t there, it asks for the company name and tax ID, and anything that needs to be written is approved by a person.

+34 6·· ··· 412In your ERPMarta Ruiz · Calle Alcalá 120, 3.º B

Hears callers over the noise

It stays locked on the caller’s voice even with a TV or people talking in the background, and it understands your brands, models and error codes.

VaillantecoTEC plusE-133AerotermiaDaikinFan coilEnfriadoraU4

Every call, recorded

The recording and the transcript stay with the request for 90 days, so you can play it back from your inbox.

1:42

The same assistant, on your other channels

Frequently asked questions

Do we keep our phone number?

Yes. You forward your number to Delegic’s, always or only after hours, and your customers keep calling the number they already know.

Do callers know they’re talking to AI?

Yes. The greeting always says it’s your company’s virtual assistant, as the EU AI Act requires.

What languages does it speak?

Spanish and Catalan. Each line answers in Spanish, in Catalan or in both.

What if the caller wants to talk to a person?

It tells them the office will call them back, and the request reaches your inbox with their number and what they said.

Never miss a service call again

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