AI agents that run your office

They answer every call, open every work order and suggest the right technician, so your team can focus on what matters.

What Delegic is and where we’re starting

Our team has worked at

  • EY
  • PwC
  • Accenture
  • Dentsu
  • Cobee

Every missed service call ends up in a review

“I don’t know what they consider urgent.”

One-star Google review, translated from Spanish
  • 5 callson average
  • 27 daysaverage wait
  • 32%Nobody picks up
  • 31%The technician doesn’t show up
  • 27%Not fixed the first time
  • 17%Nobody says what’s going on

Answers wherever your customers call or write

Answers after-hours calls and opens the service request.

0:06
Listening

CallerHi, there’s been no heating in building 3 since this afternoon

From service request to work order

WhatsApp · 8:12 AM

The boiler won’t turn on and we have no hot water. Calle Mayor 14, Blanes. It says E133.

Reading the message…

1The request comes in

Work order · WO-2318

Customer
Address
Equipment
Fault
Type
Technician

2The work order in your ERP

WO-2318 · Boiler won’t turn on

Marc SolerToday, 11 a.m.–1 p.m.

Approve

3The office approves

On top of what you already use

  • Web chat on your website, with your logo
  • Email from your service inbox, in Gmail or Outlook
  • WhatsApp for your business, at night too
  1. Channels
  2. Agents
  3. The office approves
  4. Your ERP

You stay in control

  • Your service requests and work orders, on EU servers
  • Nothing reaches a technician without your approval
  • Every step logged: who, what and when
  • The assistant always says it’s an AI
  • EU Artificial Intelligence Act
  • Data protection

For work that can’t wait

Technician repairing a heat pump on a rooftop

HVAC and heating

Boilers, air conditioning and heat pumps

Learn more
Aisle of refrigerated display cases in a supermarket

Commercial and industrial refrigeration

Walk-in coolers, display cases and chillers

Learn more
Technician checking a control panel in a building

Facilities maintenance

Offices, retail chains and residential buildings

Learn more
Technician in a hard hat checking a machine shaft in an industrial plant

Industrial maintenance

Machinery and equipment in plants and warehouses

Learn more

Live in four weeks

  1. Week 1, Set up: it reads your service requests and proposes work orders, as a test with no effect.
  2. Weeks 2 and 3, Test: it reads real service requests and proposes every work order in shadow mode; your ERP stays untouched.
  3. Week 4, Go live: it proposes and writes every work order to your ERP, with your approval.

Never miss a service call again