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Voice

Every call answered, nights included

The assistant picks up the phone, asks what the technician needs to know, and the service request reaches your office with its number.

Book a demoHear the voices (in Spanish)

Hear how it answers (in Spanish)

DaniSpanish · quick

Our team has worked at

  • EY
  • PwC
  • Accenture
  • Dentsu
  • Cobee

Answers every call

You forward your number, always or only after hours, and the assistant picks up.

Last night’s calls
No heating10:04 p.m. · 120 Alcalá St.Request open
Boiler room leak11:41 p.m. · Hotel Mar AzulRequest open
Boiler shows E-1337:15 a.m. · Clínica NorteRequest open

Picks up every call, nights included

After hours, it says the office is closed, takes the request and leaves it open, so everything is waiting for you in the morning.

Call forwarding
Your number · 93 ··· ·· 10
AlwaysThe assistant takes every call.
Only after hoursThe office by day; the assistant at night and on holidays.

You keep your number

Your customers keep calling the number they know: you forward it to Delegic’s, always or only after hours.

Understands every caller

Over background noise, in your language and with your brands, models and codes.

00:2601:42
Vaillant ecoTEC plus · E-133Brand, model and code, understood over the TV.

Hears callers over the noise

It stays locked on the caller’s voice even with a TV or people talking in the background, and it understands your brands, models and error codes.

Line language
SpanishAlways answers in Spanish.
CatalàAlways answers in Catalan.
BothAnswers in the caller’s language.

In Spanish and Catalan

Each line answers in Spanish, in Catalan or in both.

Leaves the request with the office

It finds the customer in your ERP and the call is kept with its request.

Found in your ERP
Laura Ruiz+34 6·· ··· 412
120 Alcalá St. residentsContractPreventive maintenanceLast orderBoiler service · Nov 7

Recognizes who’s calling

It looks up their number in your ERP. If it isn’t there, it asks for the company name and tax ID to add them.

Call · Nov 7, 10:04 p.m.
00:2601:42
Caller 0:02Hi, there’s been no heating in building 3 since this afternoon.
Assistant 0:06Sorry to hear that. What’s the address, and does the boiler show a code?

Every call, recorded

The recording and the transcript stay with the request for 90 days, so you can play it back from your inbox.

The same assistant, on your other channels

Frequently asked questions

Do callers know they’re talking to AI?

Yes. The greeting always says it’s your company’s virtual assistant, as the EU AI Act requires.

What if the caller wants to talk to a person?

It tells them the office will call them back, and the request reaches your inbox with their number and what they said.

Never miss a service call again

Book a demo